Track Login

The Track application supports Internet Explorer Eleven, Google Chrome, Firefox, and Safari. Optimal results are best when using Internet Explorer Eleven or Google Chrome. For Internet Explorer Eleven, turn off the compatibility view settings.

 

When logging into Track for the first time, ensure to clear the browser's cache to force the browsers to pull the latest files from the server. Disable pop-up blockers to allow Track to open new windows or pop-up dialog boxes. Instructions to clear the cache and disable pop-up blockers vary by browsers. Consult the support page for the preferred browser to obtain the instructions.

Launch Track

  1. Launch an Internet browser window.

  2. Enter the URL provided by Track Coordinator into the address bar.

  3. Press the Enter key on the keyboard to open the Track Login screen. 

     

Log in to the Track application

Each user must have a valid username and password assigned. Usernames and passwords are case sensitive. Click the Reset button to clear the Username and Password text boxes. Track application version is located at the bottom of the Data Source drop-down list.

  1. Enter a username into the Username text box.

  2. Enter a password into the Password text box.

  3. Select the language from the Language drop-down list if the default language is incorrect. Otherwise, proceed to the next step.

  4. Select the database from the Data Source drop-down list if the default database is incorrect. Otherwise, proceed to the next step.

  5. Click the Submit button to open the Track main window.

 

First-time log in to the Track application

The first time a user has logged in to Track, the Password Maintenance screen will open. Then, the user needs to change the password. Remember, the password is case sensitive.

  1. Enter a new password into the New Password text box.

  2. Enter the same password into the Confirm Password for confirmation.

  3. Click the Submit link to open Track main window.

 

Log out of the Track application

Always click the Logout icon to exit each session, saving the work properly. Clicking the Close icon, indicated by the X and located at the top corner of the window, to exit will cause Track to save the work inaccurately.

 

If the transaction idles or times out, Track automatically opens the Continue Your Session dialog box, displaying the time remaining to keep Track login. Click the Continue Your Session button or select a menu to refresh the screen to keep the Track application open. If a user doesn't click the Continue Your Session button or respond to any of the Track's features, then Track will automatically log off.

  1. Hover a mouse pointer over the User icon to display the Logout icon.

  2. Click the Logout icon to exit, ensuring that all of the work is saved correctly.